Avoiding Claim Calamity: Community Association Claims Case Studies
Ten community-association claim case studies show how routine issues can escalate into six- or seven-figure losses. Each case study explains what happened, what went wrong, and the resulting financial impact. Factors that caused or increased the severity of these losses included deferred maintenance, poor documentation, delayed response to issues, weak governance, and insurance coverage gaps.
Each case study identifies actions that could have prevented the loss or reduced its severity, including formal controls, prompt maintenance and repairs, annual insurance reviews, adequate reserves, and clear documentation of board decisions. Managers can use these examples to guide board conversations about deferred maintenance, consistent enforcement of the CC&Rs, conflicts of interest, and other governance issues that increase claim exposure.
Bottom line: Claims may be inevitable, but disciplined risk management can keep them from becoming crises.
Presented By: James Shelby, CIC, CPCU
Wednesday, September 9, 2026 | 9:15am - 11:00am Maggiano's Little Italy | North Park Click Here To Register
Welcome To Our New Members!
So glad you have joined us! Let us know what we can do for you - that's why we're here!!!
• Community Managers • Breahn Rochele Bennett | Insight Association Management, AAMC LeAnn Burrows | CCMC - TX Patrick Clark, PCAM Jonathan Feinstein Sondra Franey | Legacy Southwest Property Management John Garner | Junction Property Management, AAMC Jessica Hundermark, CMCA | FirstService Residential Kerbey Jacobs | Goodwin & Company Kaitlyn Mendoza Teresa Morgan-Martin Holli Nugent Krista Patterson | Assured Management, Inc. Faye Kolman, CMCA | The Country Place, Inc. Tierra Williams | Singer Association Management, Inc.
October Luncheon
Winterize & Thrive: Protecting Your Community's Landscape Through the Cold Months
Join us for an insightful October luncheon featuring expert insights from a professional landscaper and certified arborist on preparing your community's grounds for winter. Learn practical, cost-effective strategies for protecting trees, plants, and hardscapes from cold-weather damage, helping your community save on Spring repairs and maintain curb appeal year-round. Don't miss this opportunity to get your questions answered by local experts before the first frost hits!
Wednesday, October 14, 2026 | 11:15am - 1:00pm Maggiano's Little Italy | North Park Click Here To Register
New Members Happy Hour
Come meet your chapter's newest members - all are invited!
Community association managers, homeowner volunteer leaders, and 2026 Annual Sponsors will receive 1 (one) drink tickets for free*! Business Partners who have joined in the past 90 days can register for free using discount code HHBP1026. *Other business partners, and non-members may also attend for a small fee.
NEW Members in attendance (having joined within the past 2 months) will have the chance to spin the prize wheel! ALL members are invited to come mingle, network, and get to know the DFW CAI Chapter at Brooklyn's in Fort Worth. Complimentary appetizers will be available to all who register.
Whether you are a new manager, a seasoned professional, a homeowner leader serving your community as a board member, or somewhere in between, you will not want to miss this annual event!
Following the sessions, you will have a chance to network and interact with our sponsors and speakers during our on-site happy hour. We can't wait to see you there!
Budget Smarter, Manage Better: Expert Financial Insights for HOA Professionals
Join us for an informative luncheon featuring memberd of our chapter specializing in HOA finances, who will break down key strategies for effective budget planning and financial analysis. This session will equip property managers with practical tools to strengthen reserve planning, spot red flags in financial statements, and communicate budget decisions more confidently to boards and homeowners. Whether you're refining your current process or looking for fresh insight, this is a great opportunity to sharpen your financial toolkit while networking with fellow HOA professionals.
Wednesday, August 12, 2026 | 11:15am - 1:00pm Maggiano's Little Italy | North Park Click Here To Register
Welcome To Our New Members!
So glad you have joined us! Let us know what we can do for you - that's why we're here!!!
• Community Managers • Ron Anthony | VCM, Inc. a RealManage Company Michael Carson | Principal Management Group Texas Lindsey Ann Causey Adria Coats | Principal Management Group of North Texas Jose Costa | RealManage Daryn Crawford | RealManage Brandi Duncan Stefanie Flores | Principal Management Group of North Texas Starlinda Gibson | Principal Management Group of North Texas Floyd Gumbs | RealManage Kanika Gurley | Principal Management Group of North Texas Stacy Harless | 4Sight Property Management Elizabeth Jo Jordan | VCM, Inc. a RealManage Company Keythise Langham | Insight Association Management Company, AAMC Danielle Lopez | Paragon Property Management Group, LLC Amanda Lott | VCM, Inc. a RealManage Company Tamara Moore | Paragon Property Management Group, LLC Madison Moore | RealManage Mikayla Perez | Principal Management Group of North Texas Maria Ramos | VCM, Inc. a RealManage Company Phillip Randall | The Management Trust Matthew Skipper, AMS Daniel Snook Sean Tellez | VCM, Inc. a RealManage Group Michelle Valderrama | Assured Management, Inc.
• Community Association Volunteer Leaders • Ladera At Mansfield Condominium Association (Charles McGuire) Rhonda Bradford Scott Kirk Darron Thompson Cheryl Wanninger
CMCA Exam Review Set yourself up for success with this review session!
Get ready for exam day with chapter leaders Wendy Hazelwood, CMCA, and Mark Norton, CMCA, AMS, PCAM, wo will lead a review session packed with practical study strategies to help managers walk into the CMCA exam with confidence. This class is open to community association managers and business partners who have already completed the M-100 course and is FREE for chapter members.
The CMCA (Certified Manager of Community Associations) is the only certification of its kind offered globally for professionals managing homeowner associations, condominiums, and housing cooperatives. Earning the CMCA signals that a manager has mastered the core competencies needed to run a community association effectively.
Friday, August 21, 2026 | 8:00am - 12:00pm Steptoe & Johnson, PLLC | Plano Click Here To Register
2026 Bowling Tournament Beat the heat with the return of this member-favorite event!
Free for Manager and Homeowner Leader members!!! Join us indoors and beat the heat at our annual bowling tournament - this year with an 80's Theme! Teams of 6 compete for trophies all while enjoying dinner, drinks, and some much needed social time!
New Members Happy Hour Come meet your chapter's newest members - all are invited!
Community association managers, homeowner volunteer leaders, and 2026 Annual Sponsors will receive 1 (one) drink tickets for free*! Business Partners who have joined in the past 90 days can register for free using discount code HHBP726. *Other business partners, and non-members may also attend for a small fee.
NEW Members in attendance (having joined within the past 3 months) will have the chance to spin the prize wheel! ALL members are invited to come mingle, network, and get to know your the DFW CAI Chapter at Yard House in Addison. Complimentary appetizers will be available to all who register.
• Community Managers • Jennifer Alexander | Principal Management Group of North Texas Jonathan Below | Blue Ciel Dallas Zach Dickel | Vyne Communities Amanda England, CMCA, AMS, PCAM | Inframark Dana Jevarjian | Associa Tisha Kelly | Principal Management Group of North Texas Mikaela Lewis | Lifetime HOA Management Christina Lewis | SBB Community Management, AAMC Jeffrey Lucero | Somerset Association Management Norman Marks | Principal Management Group of North Texas James Sales, CMCA | Fletcher Community Partners
• Community Association Volunteer Leaders • Trails Homeowners Association II (Jacy Allen - Lydia Taylor)
August Members Luncheon
Budget Smarter, Manage Better: Expert Financial Insights for HOA Professionals
Join us for an informative luncheon featuring a CPA member of our chapter specializing in HOA finances, who will break down key strategies for effective budget planning and financial analysis. This session will equip property managers with practical tools to strengthen reserve planning, spot red flags in financial statements, and communicate budget decisions more confidently to boards and homeowners. Whether you're refining your current process or looking for fresh insight, this is a great opportunity to sharpen your financial toolkit while networking with fellow HOA professionals.
Wednesday, August 12, 2026 | 11:15am - 1:00pm Maggiano's Little Italy | North Park Click Here To Register
2026 Bowling Tournament Beat the heat with the return of this member-favorite event!
Free for Manager and Homeowner Leader members!!! Join us indoors and beat the heat at our annual bowling tournament - this year with an 80's Theme! Teams of 6 compete for trophies all while enjoying dinner, drinks, and some much needed social time!
